How Can We Help You?

Find quick, clear answers to common questions about your health routines, deliveries and account.

Products & Health Needs

Learn how our targeted formulas, daily dosages, and wellness bundles support your body.

Joint Care & Mobility

Simple answers on easing joint stiffness, cartilage protection, and daily mobility.

Joints Support Bundle (Jointmack + Artava)
They work as a team: Artava calms swelling and joint pain, while Jointmack feeds and protects your joint cushions so your bones don't rub together.
Yes. It helps reduce joint friction and stiffness, making it much easier and more comfortable to walk, bend, and climb stairs.
Jointmack: Mix 1 sachet in a glass of water and drink once a day, best with your lunch.
Artava: Take 1 capsule once a day with water, best with any meal.
It is great for seniors, active adults, or anyone dealing with stiff joints, knee pain, or joint wear-and-tear who wants to move freely again.
Jointmack Sachet
Jointmack Sachets deliver high-potency joint nutrients in a fast-absorbing liquid drink. The active formula helps rebuild worn cartilage, lubricates stiff joints, and reduces daily discomfort for smoother, pain-free movement.
Dissolve one sachet in a glass of water (approx. 150–200 ml), stir well, and drink once daily after a meal, or as recommended by your doctor.
Drinkable sachets offer faster absorption into your system and are ideal for anyone who prefers a refreshing daily drink over swallowing pills.
One box provides a 10 days supply when taken once daily.
Most people experience reduced stiffness and better joint comfort within 2 to 4 weeks, with optimal cartilage repair and flexibility building over 2 to 3 months of daily use.
Artava Capsule
Artava contains a clinically recognized natural dried extract of Avocado and Soybean. These botanical extracts work together to help reduce joint inflammation, protect cartilage, and ease daily discomfort in weight-bearing joints.
Artava is designed as a natural, slow-acting supportive treatment specifically for individuals experiencing symptomatic joint wear, stiffness, and discomfort related to hip and knee osteoarthritis.
Take 1 capsule daily with a full glass of water, preferably alongside a main meal, or follow the specific instructions of your healthcare provider.
Yes. Artava is gentle on the stomach and pairs safely with other daily wellness supplements like Jointmack sachets. If you are taking prescription anti-inflammatory drugs or other chronic medications, consult your doctor or pharmacist.
Jointmack Plus
Jointmack Plus combines structural cartilage builders (Collagen, Glucosamine, and Chondroitin) with natural Ginger extract and antioxidant Vitamins C & E. This multi-action blend repairs cartilage, lubricates joint tissue, and eases inflammation-related discomfort for smoother daily movement.
Take 2 capsules daily with a meal and a full glass of water, or follow the specific recommendations of your healthcare provider.
Jointmack Plus Jar (60 Capsules): 1 month supply (at 2 capsules/day)
Jointmack Plus Box (30 Capsules): 15 days supply
Bundle (Jar + Box - 90 Capsules): 1.5 months supply
2 Jars Bundle (120 Capsules): 2 months supply
While ginger extract and antioxidant vitamins start calming inflammation and daily stiffness within the first 1 to 2 weeks, structural cartilage support from collagen, glucosamine, and chondroitin delivers optimal results with consistent use over 4 to 8 weeks.

Nerve Health & Cellular Protection

Clear guidance on soothing nerve tingling, daily B-vitamins, and ALA antioxidant support.

Nerve Support Bundle (Univita + Thiomack)
They protect your nerves in two ways: Univita B-Complex gives your body essential vitamins (like B1, B6, and B12) to keep nerve signals working properly and boost energy, while Thiomack (ALA) acts like a protective shield against cell damage to help calm tingling and numbness.
Yes. Taking ALA together with B-vitamins is a proven way to support healthy nerves, improve blood flow, and ease that "pins-and-needles" feeling or numbness in your hands and feet.
Univita: Take 1 capsule once a day with a glass of water, best taken right after breakfast.
Thiomack: Take 1 tablet once a day with water, best taken with your main meal (lunch or dinner).
No. Univita has zero caffeine and no stimulants. It simply helps your body turn food into natural, steady energy without crashes, jitters, or sleep problems.
ALA is called a "universal antioxidant" because it easily reaches and protects all parts of your body cells—especially the delicate nerves in your hands and feet.
Univita B-Complex
Univita delivers a complete spectrum of essential B vitamins (including B1, B2, B3, B6, and B12) that act as coenzymes to help convert the carbohydrates, fats, and proteins from your food into clean, usable cellular energy.
Take one capsule daily with a glass of water, preferably right after breakfast, or as directed by your healthcare provider. Taking it in the morning aligns with your body's natural metabolic cycle to support all-day alertness.
B vitamins—especially B1, B6, and B12—play a vital role in maintaining the protective myelin sheath around nerves, supporting neurotransmitter production, and helping your body adapt to physical and mental stress.
Yes. Essential B vitamins support cellular turnover, red blood cell formation, and nutrient delivery to tissues, helping nourish hair follicles and maintain a healthy, glowing skin barrier.
Each box contains 30 capsules, providing a full 1-month supply at the recommended dose of one capsule per day.
Yes. It pairs well with daily supplements like Ferromack. If you are taking prescription medications or other vitamin complexes, consult your doctor or pharmacist.
Thiomack Tablets
Alpha-Lipoic Acid is a powerful, versatile antioxidant that works in both water- and fat-soluble parts of cells. In Thiomack, ALA neutralizes harmful free radicals, helps regenerate other vital antioxidants, and protects your tissues from everyday oxidative stress.
ALA plays a crucial role inside the mitochondria (the energy powerhouses of your cells) by assisting in converting nutrients into usable cellular energy (ATP), helping combat physical fatigue and keep you active throughout the day.
By scavenging free radicals caused by pollution, UV exposure, and metabolic stress, Thiomack protects cellular structures and collagen from oxidative damage, supporting skin elasticity and healthy long-term aging.
Take 1 tablet daily with a full glass of water, preferably alongside a main meal, or as directed by your healthcare professional.

Energy, Iron & Daily Vitality

Learn how to fight fatigue, restore healthy iron levels, and sustain clean daily energy.

Energy Boost Bundle (Univita B-Complex + Ferromack)
They tackle fatigue from two essential angles: Ferromack restores your body's vital iron stores and red blood cells so oxygen moves efficiently through your system, while Univita B-Complex helps your cells convert the food you eat into clean, usable fuel throughout the day.
No. Ferromack combined with essential co-factors (Zinc, Copper, and B-vitamins) designed to absorb smoothly without the nausea, stomach cramps, or constipation common with traditional iron pills.
Univita: Take 1 capsule in the morning with water, right after your breakfast meal.
Ferromack: Take 1 capsule daily with your main meal (lunch or dinner) alongside a full glass of water.
No. Univita contains essential B vitamins (B1, B2, B3, B6, B12, and more) that support natural cellular energy production. It contains zero caffeine.
Yes. Low iron and missing micronutrients are major causes of hair loss and weak nails. Ferromack supplies 17 mg of iron plus Zinc, Copper, and Folic Acid, which work alongside Univita's B-complex to nourish the hair roots and strengthen the nail.
Ferromack Gentle Iron
Ferromack uses a slow-release, gentle iron formula designed for smooth absorption in the digestive tract, minimizing common iron supplement side effects like constipation, nausea, and stomach pain.
Take one capsule daily with your main meal, or follow the specific instructions of your healthcare provider. Swallow the capsule whole with a glass of water.
Yes. In addition to 17 mg of iron, Ferromack contains 5 essential co-nutrients—Zinc, Copper, Vitamin B6, Folic Acid (B9), and Vitamin B12—which help support keratin infrastructure, reduce hair shedding linked to low iron, and strengthen brittle nails.
Ferromack Jar (60 Capsules): 2 months supply
Ferromack Box (30 Capsules): 1 month supply
Multi-Jar Bundles: Available in 3-month, 4-month, and 6-month value packs for long-term daily routines.
Ferromack provides essential iron, folic acid, and B12, which are critical during pregnancy and postpartum recovery. However, we always recommend consulting your doctor before starting any supplement during pregnancy or nursing.

Digestive Health & Comfort

Everything you need to know about gut comfort, smooth digestion, and daily relief.

Mandogist & Digestive Wellness
Because it comes in a fast-absorbing liquid format infused with active essential oils (Anise, Spearmint, Cinnamon, and Orange Peel), Mandogist starts soothing intestinal gas, fullness, and bloating shortly after ingestion.
Sachets: Take 1 single-dose sachet 2 to 3 times daily, preferably right after your main meals.
Syrup: Take 1 tablespoon 2 to 3 times daily after meals. You can take it directly or dilute it in water or juice.
Papaya Leaf Extract is naturally rich in proteolytic enzymes (like papain) that actively break down complex proteins and fats, preventing food from lingering too long in the stomach and reducing post-meal fermentation and gas.
Both options deliver the exact same potent herbal formula and delicious natural orange flavor. The syrup bottle is ideal for daily home use, while the 15ml single-serve sachets offer leak-proof convenience for your bag, office, or dining out.
Yes. Mandogist is formulated with gentle botanical extracts and essential oils, making it safe for routine daily digestive support as well as situational relief after heavy or rich meals.
Yes. It is naturally flavored with real orange peel oil, giving it a refreshing, pleasant citrus taste with no medicinal aftertaste.

Women's Health & Maternity Care

Daily wellness and nutritional care designed for every stage of a woman's journey after pregnancy.

Lactomack & Pre/Postnatal Support
This bundle provides complete 3-in-1 maternal support: Lactomack uses a 5-herb blend to naturally increase breast milk supply and soothe digestion, Ferromack replenishes vital iron stores and essential trace minerals to combat fatigue without constipation, and Univita B-Complex fuels cellular metabolism to keep your daily energy, mood, and nervous system balanced.
No. Ferromack is formulated with gentle Ferrous Fumarate and synergistic co-factors (Zinc, Copper, B6, Folic Acid, and B12) designed to raise iron levels efficiently while being easy on the digestive tract—avoiding the common cramping, nausea, or constipation associated with standard iron supplements.
Univita: Take 1 capsule in the morning, right after breakfast, with a glass of water.
Lactomack: Take 2 capsules, 1 to 2 times daily with water (can be taken with or without meals).
Ferromack: Take 1 capsule daily with your main meal (lunch or dinner) alongside a full glass of water.
Yes. Postpartum hair shedding is often worsened by low iron levels and hormonal shifts. The combined Zinc, Copper, Folic Acid, and B-Complex vitamins across Ferromack and Univita deliver the key micronutrients needed for healthy hair regrowth, nail strength, and radiant skin.
Yes. Lactomack is made from natural herbs, while Ferromack and Univita provide doctor-recommended daily vitamins and minerals tailored to safely support both nursing mothers and baby's nutritional development.

Skin, Hair & Beauty

Daily routine advice for stronger hair, healthy nails, and glowing skin.

Haskamack
Haskamack is the first to introduce the super-antioxidant power of freeze-dried Haskap berries to the region, providing higher levels of protective anthocyanins than traditional berries to support skin radiance and long-term vitality.
Known historically as the "berry of long life," Haskap berries contain significantly higher levels of potent anthocyanins and polyphenols than blueberries or acai. Haskamack uses a specialized freeze-drying method to preserve the maximum active nutritional value of the raw berry.
The formula combines freeze-dried Haskap berry anthocyanins with Vitamin C and Zinc. Together, they stimulate natural collagen synthesis, protect skin cells against oxidative stress from UV rays and pollution, and help maintain a healthy, youthful glow.
Take 1 capsule daily with a glass of water, preferably right after a meal (such as breakfast or lunch), or as directed by your healthcare professional.
Most individuals notice enhanced daily energy and a fresher skin tone within 2 to 4 weeks of consistent daily use, with deeper antioxidant protection and collagen support building continuously over time.
Store in a cool, dry place away from direct sunlight and moisture. Always keep the container tightly closed and out of reach of children.

Orders, Shipping & Returns

Everything you need to know about placing orders, tracking deliveries, and easy returns.

Ordering & Payment

Quick answers about payment options, checkout security, and placing orders.

We accept Cash on Delivery (COD) and major debit/credit cards through our secure Shopify payment gateway.
If you need to update or cancel an order, WhatsApp us immediately at +20 115 429 9886 or email ecommerce@unimack.com. Once an order is dispatched with the courier, changes may no longer be possible.

Shipping & Delivery

Expected delivery windows, courier updates, and package tracking details.

Cairo & Giza: 1–3 business days
Alexandria & Delta: 3–5 business days
Upper Egypt, Red Sea & Remote Areas: 5–7 business days
To guarantee product safety, seal integrity, and hygienic handling, package inspection prior to payment is not permitted by our couriers. If there is any issue once opened, our customer care team will resolve it under our Return Policy.
Our courier will contact you and make up to 3 delivery attempts. If the order cannot be delivered after 3 attempts, it will be returned to our warehouse and canceled.
Yes. You can request to reschedule delivery once per order, provided the new date is within 1 to 2 business days of the original scheduled date.

Returns & Refunds

Simple guidelines on our 14-day return policy, replacements, and refund timelines.

Unopened and unused items in their original sealed packaging (with tags and proof of purchase) can be returned or exchanged within 14 days of delivery.
Collection and inspection take 7 to 10 business days after your request is confirmed. Credit card refunds typically take up to 14 business days to reflect on your bank statement.
Contact us immediately within 2 days maximum with photos of the issue. We will arrange a replacement or return at zero shipping cost to you.
Sale items, promotional items, and gift cards are final sale and cannot be returned or refunded.

Account, Privacy & Support

Learn how we safeguard your personal data, manage your account, and support you every step of the way.

Account & Data Privacy

How we safeguard your personal information and manage your account details.

Your data is processed securely through encrypted SSL protocols. Credit card details are handled directly by certified payment processors and are never stored on our servers.
You can request access, correction, or deletion of your stored account data at any time by emailing ecommerce@unimack.com.

Contact & Locations

Support hours, contact channels, and our administrative office details.

Our Uvenues New Cairo location is an administrative office and Badr City is dedicated strictly to manufacturing. All customer purchases and fulfillment are handled online through eunimack.com.
You can reach us via email at ecommerce@unimack.com or social media DM or call us at +20 115 429 9886 or via Whatsapp (Sunday – Thursday, 9:00 AM – 5:00 PM).
Our Administrative Head Office is at Uvenues Administrative Building, New Cairo, and our manufacturing plant is located in Badr City Industrial Zone.

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Easy Returns and Exchanges

Return or exchange items within the eligible period for a hassle-free experience.